Learning Category: Managers

Our tailored Psychosocial Hazards training for managers expands on the core concepts, focusing on proactive measures to prevent and address psychosocial risks within teams.

Managers will learn how to identify common hazards, apply control measures, and implement preventative strategies. The session also covers the importance of reporting hazards and supporting colleagues impacted by psychosocial risks. Through interactive learning, participants will gain the tools to lead with confidence, manage team wellbeing, and minimise potential liability for the business. Supported by the expertise of senior consultants and backed by the resources of Australia’s leading national employment law firm, Kingston Reid, this session ensures that managers can navigate complex psychosocial hazards in the workplace effectively, promoting a safe and supportive team environment.

Effective management of psychosocial hazards in the workplace is crucial to ensuring a safe and supportive environment for all employees.

As part of Australia’s evolving health and safety landscape, addressing psychosocial hazards is not only essential for mitigating risks such as workplace stress, bullying, and harassment but also forms a key compliance obligation under Work Health and Safety (WHS) laws. Equipping your people with the skills to identify and address issues before they escalate ensures you not only meet their legal duties but also promote a healthier, more productive workplace, reducing conduct risks and fostering a positive organisational culture.

Tailored specifically for managers, this session expands on employee-level training by incorporating practical strategies for addressing complaints, managing workplace conflict, and fostering a culture of respect.

Participants will focus on identifying and managing inappropriate behaviour, the importance of bystander intervention, and managing risks associated with harassment and discrimination. The session is designed to give managers the tools to address complex situations, make effective decisions in line with legislative changes, and support a healthy work environment. With guidance backed by Australia’s top employment law firm, managers will gain an understanding of liability, and best practice for managing complaints and misconduct.

Respect@Work has never been more topical in the Australian corporate conversation.

Conduct risks to organisations continue to rise with obligations to proactively eliminate sex discrimination and sexual harassment in line with the new legislative duties imposed by amendments to the Sex Discrimination Act 1984 (Cth). It is critical for you to ensure that your workforce have the skills to be able to both identify and deal with cultural issues and inappropriate behaviour.

Strong, cohesive teams are the foundation of a thriving workplace.

Our high-performing teams workshops are tailored to meet the unique needs of your organisation, equipping teams with the skills and strategies needed to enhance collaboration, trust, and effectiveness. Grounded in Patrick Lencioni’s research, these sessions focus on key elements that drive team success, including psychological safety, accountability, and shared purpose.

Whether you’re looking to strengthen leadership teams, improve cross-functional collaboration, or enhance day-to-day teamwork, we provide the tools and insights to help your teams perform at their best.

Through interactive exercises and real-world applications, participants explore the role of trust in team performance, uncover barriers to collaboration, and develop actionable strategies to foster a high-performance culture. These workshops help teams embrace new ways of working, navigate challenges more effectively, and build long-term habits that sustain productivity and cohesion. These workshops can be available as a full day session.

Difficult conversations are often avoided, but handling them effectively is essential for a productive workplace.

This session equips participants with the skills to plan and conduct challenging conversations with confidence, balancing assertiveness with empathy. We explore why certain conversations feel difficult, what drives avoidance, and how to approach them in a way that fosters resolution rather than conflict. The session also covers strategies for managing ‘after care’—ensuring that discussions lead to positive, lasting outcomes rather than ongoing tension.

Participants will learn techniques to manage emotional responses, both their own and others’, while maintaining professionalism and preserving working relationships.

With practical tools and expert facilitation, this session helps individuals navigate challenging conversations with clarity, control, and confidence.

Our Workplace Investigations training is highly practical and informative, providing participants with the skills and confidence to conduct fair and effective investigations.

This session covers the key steps in the investigation process, including how to assess complaints, gather evidence, conduct interviews, and document findings in a clear and defensible manner. Guided by our expert facilitators, the session explores the roles, duties, and obligations of those involved in workplace investigations, ensuring compliance with internal policies and grievance procedures. Through case studies, practical exercises, and interactive discussions, participants gain hands-on experience in investigation techniques.

By building confidence in conducting thorough, impartial, and procedurally sound investigations, this training supports organisations in managing workplace issues effectively.

Our Feedback and Coaching Conversations training provides participants with the skills and confidence to conduct meaningful performance discussions and support team members in reaching their potential.

This session explores the fundamentals of effective feedback, covering both formal and informal conversations, and introduces practical coaching techniques to drive individual and team growth. Participants will learn how to adapt their coaching style to suit different situations, manage resistant behaviours, and foster a culture of open communication and continuous improvement. The session also emphasises the importance of psychological safety, ensuring that feedback is constructive, well-received, and promotes a positive workplace culture.

Through practical exercises and real-world scenarios, learners gain the tools needed to navigate difficult conversations, inspire high performance, and build stronger working relationships.

Our People Risk Management training helps managers identify, assess, and mitigate key people risks within their organisation.

This session provides a practical understanding of common workplace risks, from psychosocial hazards and underperformance to unfair dismissal claims and procedural fairness. Participants will explore real-world scenarios, gaining insights into when and how to escalate risks, ensuring compliance with legal and regulatory requirements. The session also covers recent legislative updates, equipping managers with the knowledge they need to navigate evolving workplace laws and obligations.

Through interactive discussions and case studies, participants develop the confidence to proactively address people risks, protect organisational integrity, and foster a fair and legally compliant workplace.

Our tailored Workplace Incivility Training for Managers equips leaders with the skills and awareness needed to proactively address issues, model respectful behaviour and create an inclusive environment.

In today’s fast-paced and often high-pressure work environments, subtle forms of disrespect – eye-rolling, dismissive comments, sarcasm – can easily be overlooked. Yet these seemingly minor acts of workplace incivility can have a major impact: eroding trust, increasing turnover, and silently driving down productivity and engagement.

Managers are the first line of defence in shaping workplace culture.

Our Workplace Incivility Training for Managers is a practical, evidence-based program designed to help leaders recognise, respond to, and prevent incivility before it undermines team culture and performance.

Managers will gain confidence in navigating difficult conversations, setting clear behavioural expectations, and fostering a climate of psychological safety. Whether addressing emerging tensions or seeking to reinforce a culture of professionalism, this training ensures your leaders are prepared to lead with integrity, empathy, and accountability.